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Security Information


Our commitment to you

We are committed to protecting the security of your account information when you bank online, and utilize extensive security features to ensure you can conduct your banking in a safe and private online environment. Here are some of the ways we ensure your security. You can also find more information by visiting our Privacy and Legal sections (PRIVACY and LEGAL links at the top of this page).

What you can do

While we are doing all we can to safeguard your information, there are also important measures you can take to protect yourself when you bank online. Here are some valuable tips to boost your security when using cu@workTM.

Protect Your Personal Access Code (PAC)

Your PAC is your key to online services. Just as the key to your home protects you from unwanted intruders, your PAC ensures that only you can access your accounts. It's very important to safeguard your PAC at all times. Your password must be a minimum 8 digit alpha-numeric password known only to you. These passwords are case sensitive, so every time you log in, you will have to enter it exactly the way you initially set it up. Here are some useful tips to keep your PAC secure:

We look forward to your questions and concerns. Please contact us (Contact Us link at the top of this page) for more information.

cu@workTM is a trade-mark owned by Credit Union Central of Canada, used under license.

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cu@work™ is a trade-mark owned by Credit Union Central of Canada, used under license.

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