Help - Forge®

Browsers Supported

The Internet Banking site has been developed to provide a convenient experience for a broad range of Members, including Members that access the site with assisting technologies (such as Screen Readers). To accomplish this task, the Internet Banking site supports a number of current Internet specifications. To maximize your Internet banking experience, we recommend that you use a newer browser version.

For our technically inclined Members, the particular specifications that the Internet Banking site supports are HTML 4.01, CSS 1.0 and 2.0, DOM Level 1 and 2, and ECMA Script (JavaScript). The Internet Banking site will work on all browsers, if they correctly implement these recommendations. Browsers that do not support the most advanced specifications may or may not work properly.

Internet Explorer

Envision recommends that members use Internet Explorer 6.0 (or later) to access our Internet Banking site. Earlier versions of Internet Explorer may look differently or have security flaws that hackers could use. Members can upgrade Internet Explorer by using the "Windows Update" function.

Get the latest version of Internet Explorer:

Download PC Version
Download MAC version

Netscape, or Mozilla

The Internet Banking site can be used effectively with Netscape 7.1. Earlier releases of Netscape and Mozilla have known problems with displaying labels. This issue should be corrected by upgrading to a recent version of either of these browsers. Get the latest version of Netscape:

Download PC & MAC Versions

Other Browsers

Netscape and IE Version 4.X browsers do not follow all of the standards utilized by our Internet Banking site. This will cause much of the Internet banking site to look and act differently, than newer browsers. If you currently use one of these older browser versions, please consider upgrading to a newer version to take advantage of the features on our site, as well as other sites that you might visit regularly.

To access our Internet banking site, your browser must also support 128-bit Secure Socket Layer (SSL) encryption, the highest level of encryption available. Should the Internet banking site prevent access to your browser, due to your browsers' encryption, you will need to download the appropriate encryption support from the supplier of your browser. Most browser upgrades now support 128-bit as the default level of encryption when you download the installation package.

If you use Netscape, you can download the appropriate support from Netscape (www.netscape.com).

If you use Internet Explorer, you can download a High Encryption pack from Microsoft at http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp. Internet Explorer 5.5 and up include high encryption (128-bit) with the installation package for Windows 95, 98, ME and NT. For Windows 2000, you must install the Windows 2000 High Encryption Pack separately (http://www.microsoft.com/windows2000/downloads/recommended/encryption/).

Cookies

The Internet banking site uses two kinds of cookies - session cookies and persistent cookies. We use a session cookie to maintain the integrity of your Internet banking session, and we use persistent cookies for the Memorized Accounts feature.

To use our Internet banking site, you must ensure that your browser is set to accept cookies (particularly first-party session cookies). For more information on enabling, and disabling cookies within your browser, please review your browser's Help section or contact our Technical Support.

JavaScript

JavaScript is used to enhance our Internet banking site. If JavaScript is disabled on your browser, the main features of the site will be functional but you may disable some or all of the enhanced capabilities of features such as the Print button, or the Memorized Accounts feature. To use these enhanced capabilities, please re-enable JavaScript on your browser.

Hardware Configurations

The minimum hardware requirements for using the Internet Banking  site are specified by the specific browser that you use.

As an example, the minimum recommended hardware that Microsoft recommends for Internet Explorer 6.0 is:

Windows 98 Operating System
486/66 MHz Processor or Higher (Pentium Processor recommended)
16 MB of RAM
12 MB of hard drive space
Windows NT 4.0, 2000, Me Edition Operating Systems
486 Processor
32 MB of RAM
12 MB of hard drive space
Mac OSX
Macintosh PowerPC.
Mac OS X version 10.1.5 or later.
128 MB of RAM.
19.9 MB of available hard disk space.
Mac OS 8.1 to 9.x.
Macintosh PowerPC. 16 MB of RAM. We also recommend that you turn on Virtual Memory by using the Memory control panel.
12 MB of available hard disk space.
The minimum recommended hardware that Netscape recommends for Netscape 6.2 is:
Windows or Linux Operating Systems
Pentium 233 MHz
64 MB of RAM
26 MB of hard drive space
Mac OS
PowerPC 604e 266MHz, G3, G4
64 MB of RAM
36 MB of hard drive space

Note: The recommendations as provided above will give you (what we consider) poor performance. Envision recommends that a Pentium III or above processor be used.